We can't open this file

[und]

We get our image to download and save to our RFD_Ground_Station folder but when we attempt to open it we can't.

[David MSGC]

Where or how are you trying to open it? In Windows File Explorer and does it give an error or what does it do when you can't open it.

[David MSGC]

Also, make sure the filename is something like "image003.png" or "image00x.jpg" if it is some long weird name like 8tj30cj*$dh^%hg8dhels.jpg the checksums did not match on the last packet and the image was not able to be reassembled after it was received. This is pretty rare but it does happen when the last packet is corrupt or dropped. When this happens you will not see the picture displayed in the RFD GUI. If it is displayed you should be able to view it by double clicking on it from the directory that is saving the images.
If it is a filename like image000x.png/jpg it should open with the default app that it selected on your machine, you may have to check what the default program is that is trying to open an image file, maybe the default app got changed or deselected.

[und]

Yes our image saved as " image0002_b" and we are using "photos" to open it, the same program we used while out in Montana. Those photos still open, this one will not.

[Skylar MSGC]

Is your file just called "image0002_b" or is it "image0002_b.jpeg". That file extension at the end is important, if there is nothing there then it will not know how to open the file. You could try renaming the file but if the picture saved as "image0002_b" without a file extension this might not work. Make sure that when your saving a image that it has the correct file extension.

[und2]

When we open up the RFD Ground Station folder, the image is labeled "image0002_b" and the icon appears as a clip art image, but when when we click on it, it opens up a photo viewer that shows a black screen with the text "image0002_b.jpg We can't open this file." Renaming the file as "image0002_b.jpg" does not change anything, except when clicked on, the black screen appears with the text "image0002_b.jpg.jpg We can't open this file."

[Wesley]

Can you post the photo here? You might have to ZIP it first to get it up. It also may not let you at all... I think there is a 1MB limit but its worth a try.

[und]

I will try posting the image shortly, I did forget to mention that when we were taking or requesting the most recent image it was not displaying it in the middle of the program where it should have been, the MSGC logo was still in the middle.

[und3]

Here are screenshot of what appears, not sure if we can upload the image itself since it doesn't seem to exist.

imgur.com/a/mTJ9K
imgur.com/a/SzaSZ

[David MSGC]

If it is not displaying in the center of the GUI there was no or part of the image received. When you hover the mouse over the image name/icon does it show a size of the file or right click and pick properties and see if it is at least 2MB? Are you receiving and able to view other images? Also when an image is downloading can you see the packets arriving in 10000 bit increments in the output window? The picture will not always be a multiple of 10000 and your last packet will be smaller than 10000 bits then you know you received the last packet of the image and it will display in the center of the gui. ie the out put will show the position of the picture increment 20000, 30,000 40,000 50,000 ....... 320,000 330,000 332,754. Once you see the last packet that is not a multiple of 10,000 you know it received the last packet. If it retries the same packet 5 times it will abort sending the image and it will tell you in the output window.

[und]

Issue resolved. When we opened the Anaconda prompt and were typing a a command, we were using "spaces" instead of "_" (underscores) simple fix, silly mistake on our part. Thank you for your help.