wheel won't install on ground station update

[doug knight]

 I cannot get the mysql wheel to install when doing the most recent ground station update. reinstalled python and pip twice to make sure and using pip freeze to verify other wheels installation but get it won't install on this platform. Help please. Thanks


Doug Knight

[Skylar MSGC]

What version of python are your using. What do you mean on this platform, are you trying to use a specific program to use pip instead of just command prompt?

On our systems we are using python 2.7 for everything.

Could you also post your error so we can see what is happening?

[Doug Knight]

Python version 2.7.13

Cannot copy and paste from the cmd prompt. Error was "filename" (the mysql wheel) not supported on this platform.

Followed video explicitly. Use pip install then the mysql wheel file. And wouldn't install.

I reinstalled python and pip per the via (after i uninstalled them) and use pip freeze to check what was installed.

Hope this helps

[doug knight]

can do a screen grab if you need. assume we can attach images or post them